ROI: Seductive but of Limited Value in Product Planning
I’m part of many discussions where tech company execs try to apply Return on Investment (ROI) tools to make…
Product Strategy
25 posts
“When Will We Finish This Migration So R&D Teams Can Work On Innovation?”
There’s a funny bit of split thinking that I often run into, and which came up in a recent…
Customization Debt
There’s a pattern that I’ve seen at most B2B/enterprise software companies – and some B2C/mass consumer companies…
"Business Cases are Stories about Money" (Video from Product@Heart)
I joined an International all-star group of speakers and workshop leaders for Product at Heart in Hamburg on Sept 11-13.…
Product Strategy Depends on Company Strategy
Expanding on a recent post (Revenue Goals are Not Company Strategies), I’ve been seeing lots of maker teams (product,…
Revenue Goals are Not Company Strategies
We’re in the Silly Season: companies of all sizes are doing annual planning — intending to lock down 12 months…
Moving from Services to Products
I’ve written a lot about the huge organizational and technical gulf between services companies and product companies. (See this…
Interview: How to Prevent Product Waste
UserTesting's Mike Mace interviewed me for The Center for Human Insight and produced this long-form post. We covered…
Major Migrations Are An Organizational Challenge, Not Just a Technical Challenge
I’ve sat through planning for scores of major B2B migrations, and implemented a half-dozen of my own. Usually the…
Product or Feature?
Stepping out of leadership challenges for a moment, here’s a practical topic that some product managers struggle with: is…
Product Models, Service Models, and Investor Valuations
Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction…
“A Working Request Process Should End in YES” (aka Incompatible Worldviews)
Enterprise Sales/Solutions teams see the world one customer at a time; Product/Development teams see cumulative market impact and aggregate technical demand. These are fundamentally in conflict...…