Mismatched Expectations: Product Information and Sales Teams
Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and…
Priorities
12 posts
The Chocolate Cake Problem
In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies…
Why Product Request SLAs Fail
Building on a post from last July about Incompatible Worldviews…
Almost every Go-to-Market-side enterprise stakeholder I interview tells me that…
Podcast: Customers are more forgiving about roadmaps than sales teams
I joined Phil Hornby on his Talking Roadmaps podcast for a wide-ranging conversation about purpose(s) an audiences…
Shoulder To Shoulder
I talk with CPOs/VPs of Product almost every day. And with CTOs/VPs of
Engineering every week. A frequent…
Business Cases Are Stories About Money
Last week, I had three separate conversations with VPs of Product about business cases… initially framed as “do you have…
Starter KPIs for B2B/Enterprise
I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs
they should choose. This is…
Do Infrastructure Teams Need Product Management?
I’ve been mulling this for a while, recently prompted by thoughts from Josh Robb
[https://twitter.com/josh_robb]…
Your Audience’s Real Roadmap Questions
I get pulled into lots of discussions among product managers about the best ways
to represent (and then present and…
The Software Development Deli Counter
I’ve noticed a frequent executive-level misalignment of expectations across a
range of software/tech companies, particularly in B2B/Enterprise…
Enhancement Requests are Personal and Political, Not Just Analytical
As deeply data-driven, analytical product managers (or product owners or
business analysts or development leads), we’d like to pretend…
6 Lessons for Non-Development Executives at Agile Software Companies
In many conversations over the last few months, I’ve see executive teams grappling with the positive effects of agile…