Leadership • 1 min read Tuesday is Female Pronoun Persona Day As a long-time B2B infrastructure product manager, I’m used to thinking about my customers as guys. IT managers and…
Market Thinking • 4 min read Disruptive Pricing Units During a miserable week of domestic air travel during June, I noticed new fees suddenly appearing for checked baggage and…
Market Thinking • 3 min read Burning Your Boats I spent 2006 consulting to small tech companies, including seven months as an interim executive. I also nearly co-founded a…
Organizations • 4 min read Why are there Serial Entrepreneurs? From the outside, it might seem that joining a fledgling start-up should only be about economics and the big payoff:…
Market Thinking • 5 min read Insider Thinking Product managers and other product champions spend a lot of their time driving internal processes and decisions — the daily incremental…
Market Thinking • 3 min read Early Selling: Thoroughbreds and Explorers Start-up selling is different from selling established products. It includes navigating new product waters and locating islands of early adopters…