"Business Cases are Stories about Money" (Video from Product@Heart)
I joined an International all-star group of speakers and workshop leaders for Product at Heart in Hamburg on Sept 11-13.…
Economics
31 posts
Count The Digits
One technique that I teach in my product courses/workshops is something I call “count the digits.” It’s a…
Permission To Stay Focused
An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational…
We Have To Support Every Line of Production Code Forever
In the heat of an enterprise deal moment, it’s easy to think very short-term about the long-term costs of…
Revenue Goals are Not Company Strategies
We’re in the Silly Season: companies of all sizes are doing annual planning — intending to lock down 12 months…
AI-Washing
We’re at the top of the AI/LMM/Chatbot hype cycle.
Every biz publication is deliriously covering this. Stories…
Moving from Services to Products
I’ve written a lot about the huge organizational and technical gulf between services companies and product companies. (See this…
Rochester NY: ITX Product + Design Conference 2023
Where: Rochester, NY in person
When: June 22/23
Event details here
This conference celebrated the power of UX design,…
Webinar: Reducing Product Waste (and achieving great outcomes)
When: Thursday 11 May at 17:00 UK / 18.00 CEST / 12:00 EDT / 09:00 PDT
Host: Product Focus…
The Chocolate Cake Problem
In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies…
Interview: How to Prevent Product Waste
UserTesting's Mike Mace interviewed me for The Center for Human Insight and produced this long-form post. We covered…
Major Migrations Are An Organizational Challenge, Not Just a Technical Challenge
I’ve sat through planning for scores of major B2B migrations, and implemented a half-dozen of my own. Usually the…