Customization Debt
There’s a pattern that I’ve seen at most B2B/enterprise software companies – and some B2C/mass consumer companies…
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Podcast: Joy in What We Do
I joined Sheev co-founder Ben Maynard at Lisbon's Productized Conference for a podcast episode about my keynote talk…
Where Do We Find Joy?
I’ve coached scores of product leaders over the last few decades, and mentored hundreds of product managers… initial conversations…
"Business Cases are Stories about Money" (Video from Product@Heart)
I joined an International all-star group of speakers and workshop leaders for Product at Heart in Hamburg on Sept 11-13.…
Price Points Drive Organizational Behaviors
In a conversation with Supra’s Marc Baselga and Ben Erez (podcast here), we touched on a core thesis of…
My Next Word to Retire is 'Prioritization'
I’ve been studiously avoiding the term MVP (not the concept, but the acronym) since at least 2020, since it…
Fake (AI) Kindle Books
Internal audiences, especially go-to-market execs at software companies, are demanding that we add visible AI features to our products – primarily…
Plausible vs Correct (AI)
In our rush of AI optimism, I’m seeing some echoes of past over-reaches.
1. Personalizing/humanizing systems: using “he/…
CPO Burnout
Cold take: most of the CPOs I know are unhappy, frustrated, burnt out. (My selection bias: mostly B2B/enterprise, primarily…
Coalition-Building and Corporate Anthropology
As product managers, we’re trained to talk about benefits with customers/ prospects rather than features. How will this product…
Every System Has a Bottleneck
Software architects know that every system has a bottleneck.
Imagine an analytics app where the slowest step is uploading massive…
Moving Up to Product Director
In a course I’m running on moving up the product management organizational ladder, we’ve spent time comparing/contrasting…
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